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Need Some Help?

Please note we are an IBO (Independent Business Owner) of Validus and any concerns regarding your own accounts. You should raise directly with team validus customer support, using the “Support” tab within your backoffice dashboard, or your own upline.

In an effort to enhance the security of your personal information and ensure the protection of your data, Team Validus has said via their Telegram group that all customer support inquiries will now be exclusively handled through email. For your convenience, the email addresses for each region are as follows:




Latin America:

Middle East:


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